Privacy Policy
Last updated: 6 August 2026
Who We Are
Model Maker Solution ("we", "us", "our") is the data controller for this website. We provide architectural scale model-making services. Our studio is located at Lower Kabete Road, Nairobi, KE. You can reach us at modelmakersolution@gmail.com.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and project details when you fill out our contact form or request a quote. When you subscribe to our newsletter, we collect your email address and your preferences for the types of updates you wish to receive.
We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, which is used to keep the website secure and to understand aggregate usage.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide our services, send you newsletters you have opted into, improve our website, and comply with legal obligations.
Legal Basis for Processing
We process personal data on the following grounds: your consent (for example, newsletters and marketing), the performance of a contract or pre-contractual steps (for example, responding to a quote request), our legitimate interests (for example, improving our services and securing our website), and compliance with legal obligations.
Sharing of Information
We do not sell or rent your personal information. We share data only with trusted service providers who help us operate our business, such as website hosting, email delivery, and form security providers. These providers are bound by confidentiality obligations and may only process your data for the purposes we instruct.
Data Retention
We keep personal information only for as long as necessary for the purposes described in this policy. Newsletter data is retained until you unsubscribe. Project-related inquiries are retained for the duration of the inquiry and any resulting engagement.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, to restrict or object to certain processing, to data portability, and to withdraw consent at any time. You may also lodge a complaint with your local data protection authority, such as the Office of the Data Protection Commissioner in Kenya.
Data Protection
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
If you have questions about this privacy policy or wish to exercise your rights, please contact us at modelmakersolution@gmail.com.